I think that one of the requirements on my list for things I look for in a doctor or specialist is that they use email communication, and in fact, encourage it.
Other things include that they actually listen to me, don't want to prescribe 85 different medications immediately, offer treatment options, and are top in their specialty (if applicable).
Oh, and when I do have to call the office, their front office people can't be idiots, must answer the phone in a reasonable amount of time, and can't leave me on hold forever. In fact, I'm close to dumping my regular doctor over the issue with the front office. The only thing saving her is that I almost never have to go to her, so I am less irritated by the time I need to go again.
As you might have gathered, I'm a list making, BlackBerry carrying, scheduling type of person. The fact that I can schedule appointments and get test results via email on my BlackBerry makes me a happy patient!
5 comments:
I'm a huge fan of everything being available on blackberry and online.
Dr Grady is certainly below your standards but he did do a good delivery.
Blackberry changed my life.
I have dumped a doctor due to his front office people. And we just found out our family doc is joining the Air Force and we have to find a new one! Arrrrgh!
My doctor is 4 days younger than me and only checks email once a month.
Kim and I taught him how to sign on to CNN.com (now that's a whole pther blog)
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