A few months ago he emailed a complaint to Papa John's and they promptly added our address to their database. Success!
Friday night Papa John's website was down - crisis! Striker headed over to Pizza Hut's site, which of course, was not able to locate our address. He then wrote the following email:
I have lived in my home for two years and your website still cannot locate me. I only do online ordering because most people I call don't understand English well enough to take my order correctly. How long do I have to wait to get my location online so I can order on the website?
Will Kolbow, CPA
We ended up ordering from Dominos...but that's a post for another day....
7 comments:
I find this shocking that a pizza delivery place hasn't updated it's system for 2 years!! That's bad for business!
Don't get me started! Pizza hut suddenly stopped allowing delivery to my house about 1.5 years ago. I just figured out yesterday it was because of the North (they don't like it) I dropped it and got a delivery...finally.
I don't blame him! Ordering over the phone is just irritating! First they put you on hold(okay why would you risk losing a sale),then they ask all these questions before they let you order the pizza!! But that's just my experience with Papa Johns.
I'm all for the online order. I wish there were 1. more places around me that even delivered and 2. let me order on line.
funny. I do enjoy online ordering, though Little Caesar's number is programmed into my phone. Everyone who works there is 16, and they understand me just fine.
My house in Phoenix was 5 years old and not in the Pizza Hut system.
I really love online ordering from papa johns!
I just realized...I have never ordered food delivery online. Never. Then again, I've not experienced any of the problems you've mentioned when ordering over the phone, so I guess I've not really needed to worry about it.
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